Learning with RRC

There are many things to consider when choosing your learning method, with location, time and price being the main considerations.  Individual preferences are also important. Some prefer the direct interaction with a tutor and other learners provided by Classroom of Live Online learning, while others like the more flexible approach provided by our Online courses. An internet search will provide a wealth of advice on what learning method you are most suited to but most people can effectively adapt to all methods. RRC provide the following learning methods:

• Classroom - Tutor led classroom learning in venues throughout the UK and a growing number of venues throughout the world
• Live Online - Real Time interactive tutor led workshops delivered via zoom, with a variety of time zones available for our most popular courses
• Online - Flexible, Tutor supported self paced study

For some of our higher level courses we also offer Blended Courses combining Classroom or Live Online with directed online study.

Plus for those who need a bit of extra support Revision & Textbooks are available.

• Expert Trainers
  No matter what or how you study with RRC, the key influence on your success will be your RRC Trainer.  Our team of health, safety and environmental experts develop the technical course content, deliver our classroom and live online training, plus support our live online or online learners. The team combines practitioners and academics, all of whom are fully qualified and highly experienced in both their subjects and delivering effective training. Many also act as examiners for awarding bodies, including some with chief examiner roles.
• High-Quality Learning Materials
  Only the very best subject experts work on our courses, collaborating with the educational and design experts in our Course Development Team.  The most obvious results are our highly respected study materials. However, our commitment to quality resources goes beyond our study materials. We ensure that everything needed to support our trainers and learners meets our high standards, whether they are studying in a classroom, live online or online.
• Excellence in Customer Service
  Pulling all of this together is our Customer Services Team. They make sure that our learners get the information and support they need, that the trainers are in the right place on the right day with the right materials, that exams are booked throughout the world for our learners, that certificates are sent, etc etc.  The absolute attention to detail and a real sense of pride in giving great customer service earns this team much deserved praise from our customers. 

As we rely on humans, third parties and IT systems we will admit that very occasionally we do not meet the standards we set ourselves. On the rare occasion this happens we will do our utmost to put things right. If you are not happy please contact us. Our complaints procedure can be found here. All complaints are reported formally to the Senior Management Team who then ensure they are dealt with promptly and fairly.